Here's what we've learned after coordinating more than $10 million USD across 11,000+ appointments and hospital stays: the families who set this up before they arrive are infinitely better off than those who scramble to figure it out when illness strikes.
Your daughter comes home from surf camp with a bruise. Three days later it's infected—swollen, painful, clearly needs a surgeon to drain it. You Google and find literally every hospital in Bali has 3-5 general surgeons on staff.
Which one do you pick? Reviews are sparse and contradictory. Some names appear on hospital websites with no additional information. The Facebook groups offer twelve different opinions. You're trying to make a decision about who cuts into your daughter's leg with absolutely no reliable way to evaluate competence.
This is where most families either pick randomly and hope, or spend hours researching only to still feel uncertain.
We've curated a network of 108 specialists across every major field from the 4,600+ doctors practicing in Bali. These aren't random selections—they're doctors our case manager physicians have personally vetted, worked with repeatedly, and trust with their own families.
When you need care, you message your dedicated Personal Health Advisor (PHA)—the same person every time, so you build a real relationship and never repeat yourself. Within hours, you'll know exactly which doctor to see, which hospital they practice at, and what to expect.
In that abscess case? We connected the family to the best general surgeon in their area, coordinated the appointment, and saved them over $1,000 through our negotiated pricing. Total time the mom spent researching: zero. She messaged us, we handled it, her daughter got excellent care.
What's Included:
The Result: You spend zero time researching doctors and 100% of your energy on your family's recovery.
Healthcare pricing in Bali operates on a two-axis system:
Same medication. Same X-ray. Same bandage. Different price based on your passport.
The markup for foreigners typically runs 30-40% above local rates. And that's before the billing "padding"—ambiguous service charges, duplicate entries, or unnecessary consumables that somehow appear on your invoice (adding another 20-30%).
Padma Care has negotiated flat-rate pricing with 7 hospitals and 11 clinics across Bali—local rates regardless of immigration status. Members must book appointments through us to access these rates, but once you do, the facility bills us directly. You leave immediately after your appointment without standing in payment lines.
But we don't stop there. For every inpatient stay and major procedure, our billing specialists audit the invoice against our internal benchmarks. We successfully reduce costs in approximately 60% of the cases we flag as above-standard.
At 350,000 IDR/month (~$24 USD) for membership, most families recoup that cost on their first hospital visit through negotiated pricing alone. Then you pay only for the services you actually use:
The Control: You control your spending. We control the pricing you're charged by providers.
Most medical situations in Bali are straightforward—infections that need treatment, persistent coughs, concerning rashes, symptoms that need specialist evaluation. Our network handles these beautifully during normal hours (8 AM - 8 PM daily).
But sometimes situations go beyond what's available here, and that's when having an experienced advocate becomes critical.
We've Helped:
These aren't common scenarios, but when they happen, the difference between having Padma Care and navigating alone is the difference between a coordinated plan and absolute chaos.
Misdiagnosis concerns, language barriers during complex procedures, getting rushed into treatment you're unsure about—you have someone to call who understands both the medical situation and the local system's limitations.
We'll help you get second opinions, ask the right questions, or facilitate transfer to better care environments when appropriate.
The Promise: You're never alone in the confusion.
